Senior Technical Operations Engineer (09/2019 to present)
Leading design and deployment of an observability and monitoring toolset/PAAS for the company using Go and Python. Working with and educating developers to help integrate these tools throughout their development cycle. Deployment includes Prometheus, Thanos, and Grafana. Diagnosing and preventing service interruption over most mission-critical services as part of the technical operations on-call rotation. Technologies used on a daily basis include nearly the entire suite of Hashicorp products, K8s, Docker, Salt and Bash in AWS, GCP on Ubuntu.
Site Reliability Engineer (05/2017 to 09/2019)
Using Python, Chef, Ruby and Shell on CentOS to build a wide range of highly available and scalable developer tools and provisioning infrastructure on the Oracle Data Cloud. Building a PAAS using technologies including Prometheus, ELK and GitLab. Working with teams of developers in PAAS deployment for their own systems. Diagnosing and preventing service interruption on tens of thousands of nodes over a wide range services as part of the infrastructure team.
Production Engineer (06/2016 to 05/2017)
Using Salt, Terraform, Python, Slack, and Jenkins on Ubuntu to build highly available and scalable CI/CD server and MongoDB database infrastructure on AWS and Azure. Constructing fast, reliable tools for monitoring and availability utilizing Datadog and Kibana. Diagnosing and preventing service interruption as part of the infrastructure team.
Systems Engineer (02/2015 - 06/2016)
Designed and built a chatops driven CI/CD pipeline using Jenkins, Slack, Capistrano, Rails, and Hubot on CentOS for the launch of a new Email Marketing product at GoDaddy. Puppetized the server infrastructure for launch as well as maintained uptime on the product. Designed and built a staged CI/CD pipeline for delivery of configuration management code and log reporting using Jenkins, Shell, Puppet, Python, and Elasticsearch for over 4000 diverse, legacy MySQL instances. Advised and collaborated on the puppetization to normalize server configuration in those instances.
Mail Guru (10/2013 - 12/2014)
Built scalable, highly available, secure and flexible infrastructure as part of the Operations team using knowledge of Puppet, RoR, Shell, and Ubuntu. Worked closely with developer teams as well as independently to deliver email infrastructure for multiple applications using PMTA, Postfix, and Email RFC knowledge. Collaborated with a wide variety of teams to deliver an email solution that met their particular needs, including sales, marketing, and training using both internal infrastructure and a number of external Email Service Providers. Communicated with customers to diagnose problems interacting with GitHub via email, using Splunk, internal investigative tools, and Ubuntu server administration knowledge.
Mad Mimi, LLC
Chief of Email Infrastructure & Delivery (11/2009 - 10/2013)
Designed anti-abuse tools and strategies and managed a team of two anti-abuse specialists. Managed and optimized Rails, PMTA, and Postfix for bulk email delivery. Built analysis tools in Rails for the anti-abuse and customer support team. Worked with customers and ISPs to coordinate responsible bulk email sending practices.
Walla Walla University - B.S.E., Electrical Engineering concentration, Minor in Mathematics (‘09)
- Languages: English (Native), Spanish (B1)
- Speaker at DevOps DC, PuppetConf 2015, PuppetConf 2016, and PuppetConf 2017, Scaleconf Columbia, RubyFuza in Cape Town, South Africa, and SendGrid.com Training Events.
- USAW L2 Coach, 8-time 59kg/64kg USAW Open Series Qualifier, NASM Certified Personal Trainer, Catalyst Weightlifting L2 Certification, Crossfit L2 Trainer
- Interviewed in Developer Hegemony by Erik Dietrich, Podcasts Developer on Fire and Hanging Out With Mad Mimi
- Founded Engineers Without Borders Chapter at Walla Walla University.
- Founded Phoenix Puppet Users Group